First National Bankers Bank

International Operations Specialist I

Location

Baton Rouge Office

Type

Full Time

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
 SUMMARY:

 International Operations Specialists perform highly specialized tasks relating to the processing and reporting of all daily international payment transactions and provide support for customers, service vendors and other internal departments.  Researches and assists in responding to any problems that customers encounter with International transactions. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
 
Ensure proper processing and posting of International outgoing and incoming wire transfers through the communications system or over the telephone and balance all transactions daily;

Serve as a subject matter expert to customers and provide customer training on international transactions;

Research and resolve any customer issues or complaints; 

Communicate with customers and partners via email or phone on international transaction matters as necessary; Organize and prioritize international emails;

Monitor, review and process international wires with possible OFAC hits, NSF transactions, service messages and returned wires as necessary; 

Process and balance settlement with partners for international transactions;

Process and ensure accurate and timely posting of Foreign Currency Orders, Foreign currency Shipments and Foreign Cash Letters and Collections; 

Monitor outstanding international transactions and verify proper delivery of transactions to the vendors/ service providers and customers; 

Monitor and initiate SWIFT messages via the SWIFT Network;

Reconcile monthly analysis and commission reporting provided by partners; 

Assist implementation team in testing and facilitate implementation of new international customers and conversions pertaining to existing customers;

Provide guidance to customers with processing of Payment Operations transactions; 

Provide and facilitate customer training as needed on FNBB Bank Operational Services; 

Maintains an awareness of related policies and procedures affecting the Payment Operations area, including security measures specifically outlined in the wire transfer and payment systems risk policies; 

Ensure all necessary documentation is archived properly for the bank’s records;

Complete trainings to continue to develop knowledge regarding international transactions such as AML and OFAC;

Performs other tasks as assigned or required to ensure efficient flow of work within the department; assist in other areas of the Payment Operations department on an as needed basis.
 
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Company Website: www.bankers-bank.com

Apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

You are being given the opportunity to provide the following information in order to help us comply with governmental recordkeeping, reporting and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.